Customer Returns & Right Of Withdrawl
Cancellation Rights & Returns
If you live in the United Kingdom you have a legal right to cancel your order after you have received and inspected the goods.
Should you decide to return the goods you must notify us of cancellation in writing (by post or by email to rcms99@gmail.com) within 14 working days of receipt of the goods. RCMS will supply a returns number and returns address. Following cancellation you are under a legal duty to not use the goods, and to take care of them.
You must return the goods to us securely packaged, in the condition in which they were received, at your cost, within 14 days of cancellation date, with as much of their original packaging and their original paperwork as possible. We will refund to your credit card via Paypal within 7 working days of receiving the goods, the sums paid by you in relation to them and, at our discretion, may pay the postage for returned items.
DAMAGED GOODS
If you should receive an item that is not in perfect condition or was damaged in shipping, please immediately notify us by emailing rcms99@gmail.com
We will refund the cost of the item, delivery postage.
RETURNS ENQUIRES
Roy Collins Motorcycle Security can be contacted 7 days a week on 0044(0)191 3782142 (person + answer machine) or by email rcms99@gmail.com